These Terms & Conditions govern your use of the kapwing platform and all services offered through it. Please read this document carefully before registering an account or placing any wagers. By accessing kapwing, you agree to be bound by these terms in full.
Important: You must be at least 21 years of age to register and use kapwing. By creating an account, you confirm that you meet this age requirement and that online gaming is legal in your jurisdiction.
These Terms & Conditions apply to all kapwing products and services, including casino games, slots, bingo, and all promotional offers.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and kapwing ("kapwing", "we", "us", "our"), the operator of the online gaming platform accessible at kapwing.org ("Platform").
By accessing, browsing, registering an account on, or otherwise using the kapwing Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the kapwing Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
You must be at least 21 years of age to register an account and use the kapwing Platform. This age restriction is in accordance with Philippine gaming regulations. kapwing strictly prohibits the use of its Platform by persons under the age of 21.
kapwing reserves the right to request documentary proof of age at any time. Acceptable documents include, but are not limited to, a valid Philippine passport, driver's licence, or government-issued identification card. Failure to provide satisfactory proof of age may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals.
The kapwing Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. kapwing makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
The following persons are not eligible to register or maintain an account on kapwing:
Each player is permitted to hold only one (1) registered account on the kapwing Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the immediate closure of all associated accounts and the forfeiture of any balances therein.
You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. kapwing reserves the right to verify the accuracy of any information provided and to suspend or close accounts where information is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. kapwing will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify kapwing immediately if you suspect any unauthorised use of your account.
kapwing is required to conduct identity verification checks in accordance with applicable anti-money laundering regulations. You agree to cooperate fully with any KYC process, including providing copies of valid identification documents, proof of address, and proof of payment method ownership. Accounts that fail to complete KYC verification may have withdrawals withheld pending completion of the verification process.
kapwing accepts deposits and processes withdrawals via the following payment methods available to Philippine players: GCash, Maya (formerly PayMaya), bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are denominated in Philippine Peso (PHP / ₱).
The minimum deposit amount is ₱100. Minimum and maximum deposit limits may vary by payment method and are displayed at the point of transaction within your account.
Withdrawal requests are subject to identity verification and may be subject to processing times that vary by payment method. kapwing aims to process withdrawal requests promptly, but reserves the right to conduct additional security checks where necessary. Withdrawals will only be processed to a payment method previously used to deposit funds into your account, subject to applicable limits.
All account balances, deposits, wagers, winnings, and withdrawals on the kapwing Platform are denominated in Philippine Peso (PHP). kapwing does not accept or process transactions in cryptocurrency of any kind.
You are responsible for ensuring that all deposit and withdrawal details you provide are accurate. kapwing will not be liable for any loss arising from incorrect payment details provided by you.
All bonuses, free spins, cashback offers, and other promotional incentives offered by kapwing are subject to specific terms and conditions that are published alongside each promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement for each bonus is stated in the relevant promotion terms. kapwing reserves the right to void bonus funds and any winnings derived therefrom if wagering requirements are not met within the specified validity period.
kapwing reserves the right to withhold, void, or reclaim any bonus or promotional benefit where it reasonably suspects that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, using irregular betting patterns to exploit bonus terms, or colluding with other players to circumvent promotional conditions.
All promotions are valid for the period stated in the relevant promotion terms. kapwing reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to any obligations already incurred.
Unless otherwise stated, welcome bonuses and first-deposit promotions are limited to one per household, IP address, device, or shared payment method.
All games offered on the kapwing Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game outcomes are not influenced by previous results, bet sizes, or any other external factors.
The theoretical Return to Player (RTP) percentage for each game is available within the game's information panel. RTP figures represent long-term statistical averages and do not guarantee individual session outcomes.
In the event of a game malfunction, system error, or communication failure, kapwing reserves the right to void any affected bets and return stakes to the relevant player accounts. kapwing shall not be liable for any losses arising from game malfunctions beyond the return of the original stake.
Minimum and maximum bet limits apply to all games on the kapwing Platform. These limits are displayed within each game and may be subject to change. kapwing reserves the right to impose individual bet limits on any player account at its discretion.
The following conduct is strictly prohibited on the kapwing Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, and forfeiture of account balances:
kapwing reserves the right to suspend or close any player account at any time, with or without prior notice, where it has reasonable grounds to believe that:
You may request the closure of your kapwing account at any time by contacting our customer support team. Upon closure, any remaining balance (after deduction of applicable bonus funds subject to wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. kapwing reserves the right to apply a monthly dormancy administration fee to dormant accounts, as notified to the account holder. kapwing will make reasonable efforts to contact the account holder before applying any dormancy fee.
kapwing is committed to promoting responsible gaming and takes its duty of care to players seriously. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, reality checks, cooling-off periods, and self-exclusion options.
All players are encouraged to set personal limits on their gaming activity. These tools are accessible at any time from your account settings. If you feel that your gaming is becoming problematic, we strongly encourage you to make use of these tools or to contact our support team for assistance.
21+ Only. Gambling is addictive. Know when to stop. If you or someone you know has a gambling problem, please visit our Responsible Gaming page for resources and support.
kapwing reserves the right to impose responsible gaming restrictions on any account where it identifies indicators of problem gambling behaviour, including but not limited to: extended play sessions, rapid escalation of bet sizes, or repeated attempts to reverse withdrawal requests.
All content on the kapwing Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the property of kapwing or its content suppliers and is protected by applicable intellectual property laws.
kapwing grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to: reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content on the Platform.
You must not scrape, crawl, or otherwise extract data from the kapwing Platform by automated means. You must not frame or mirror any part of the Platform without kapwing's prior written consent. Any unauthorised use of kapwing's intellectual property may result in legal action.
kapwing does not warrant that the Platform will be available at all times, uninterrupted, or free from errors. The Platform is provided on an "as is" and "as available" basis. kapwing reserves the right to suspend, modify, or discontinue any aspect of the Platform at any time without notice.
To the fullest extent permitted by applicable law, kapwing shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, or any other intangible losses.
Where liability cannot be excluded by law, kapwing's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your kapwing account in the thirty (30) days immediately preceding the event giving rise to the claim.
kapwing shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, government actions, power failures, internet outages, or cyberattacks.
kapwing collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on kapwing, you consent to the collection and processing of your personal data as described in the Privacy Policy.
kapwing implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and kapwing cannot guarantee absolute data security.
For full details on how kapwing collects, uses, and protects your personal data, please review our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the kapwing Platform, you agree to first attempt to resolve the dispute informally by contacting kapwing's customer support team. kapwing will make reasonable efforts to resolve disputes promptly and fairly.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for the resolution of any legal proceedings arising out of or in connection with these Terms.
kapwing reserves the right to amend, update, or replace these Terms at any time. Where changes are material, kapwing will make reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this document. Your continued use of the kapwing Platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 8.2.
It is your responsibility to review these Terms periodically to stay informed of any updates. kapwing recommends bookmarking this page for easy reference.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the kapwing support team. Our customer support is available 24 hours a day, 7 days a week.
Email: [email protected]
Please note that the email address above is displayed for informational purposes. Response times may vary, but kapwing aims to respond to all enquiries within 24 hours. For urgent matters, we recommend using the live chat function available within your account.
Beyond the legal language, here is what kapwing genuinely promises every player on the platform.
Every game on kapwing uses independently certified RNG technology. Outcomes are random, transparent, and never manipulated. RTP rates are published for every title so you always know what you're playing.
All deposits and withdrawals on kapwing are protected by 256-bit SSL encryption. Your financial data is never shared with unauthorised third parties, and all payment processing meets Philippine banking security standards.
kapwing writes its bonus terms, wagering requirements, and policies in clear, straightforward English. No hidden clauses, no fine print designed to confuse. What you read is what applies — no surprises.
Our support team is available around the clock via live chat. Whether you have a question about a bonus, a payment issue, or need help with responsible gaming tools, kapwing's team is always ready to assist.
kapwing provides deposit limits, session reminders, reality checks, cooling-off periods, and self-exclusion — all accessible from your account settings. Player wellbeing is a core part of how kapwing operates, not an afterthought.
kapwing processes withdrawal requests promptly and fairly. GCash and Maya withdrawals are typically completed within minutes. We do not delay or obstruct legitimate withdrawal requests from verified accounts.
Now that you've reviewed the kapwing Terms & Conditions, you're ready to get started. Join hundreds of thousands of Filipino players and experience online gaming done right. 21+ only. Play responsibly.
Secure platform · GCash & Maya accepted · 21+ only · Gambling is addictive. Know when to stop.